TY  - BOOK
AU  - Raiffa, Howard
AU  - Metcalfe, David
AU  - Richardson, John
TI  - Negotiation analysis:  : the science and art of collaborative decision making 
U1  - 341.76 
PY  - 2002///
CY  - Cambridge
PB  - The Belknap Press of Harvard University Press
KW  - ARBITRAJE
KW  - MEDIACION
KW  - NEGOCIACION
ER  -